Contact information

Last Updated: July 15, 2026

At NIVAHI, we're committed to providing a smooth shopping experience and prompt customer support. If you have any questions about your order, our products, or our policies, we're here to help.

Customer Support

Email: hello@nivahi.com

Phone: +91 98414 49119

Support Hours:
Monday – Saturday
9:00 AM – 6:00 PM (IST)

We aim to respond to all customer inquiries within 24 business hours.


Business Address

NIVAHI

287/2 Kulathu Methu Street
Alathambadi (Post)
Tirukkuvalai Taluk
Nagapattinam District
Tamil Nadu – 610203
India


Order Support

For faster assistance, please include the following information when contacting us regarding an order:

  • Order Number
  • Full Name
  • Registered Email Address
  • A brief description of your query

If your inquiry relates to a damaged or incorrect product, please attach clear photos of the item and its packaging.


Business Inquiries

For collaborations, partnerships, media inquiries, or other business-related matters, please contact us at:

Email: hello@nivahi.com


Response Commitment

We strive to provide timely and helpful support. During weekends, public holidays, or high-demand periods, response times may be slightly longer. We appreciate your patience and understanding.