Contact information
Last Updated: July 15, 2026
At NIVAHI, we're committed to providing a smooth shopping experience and prompt customer support. If you have any questions about your order, our products, or our policies, we're here to help.
Customer Support
Email: hello@nivahi.com
Phone: +91 98414 49119
Support Hours:
Monday – Saturday
9:00 AM – 6:00 PM (IST)
We aim to respond to all customer inquiries within 24 business hours.
Business Address
NIVAHI
287/2 Kulathu Methu Street
Alathambadi (Post)
Tirukkuvalai Taluk
Nagapattinam District
Tamil Nadu – 610203
India
Order Support
For faster assistance, please include the following information when contacting us regarding an order:
- Order Number
- Full Name
- Registered Email Address
- A brief description of your query
If your inquiry relates to a damaged or incorrect product, please attach clear photos of the item and its packaging.
Business Inquiries
For collaborations, partnerships, media inquiries, or other business-related matters, please contact us at:
Email: hello@nivahi.com
Response Commitment
We strive to provide timely and helpful support. During weekends, public holidays, or high-demand periods, response times may be slightly longer. We appreciate your patience and understanding.