Terms of service

Last Updated: July 15, 2026

Welcome to NIVAHI.

These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to these terms.

1. About NIVAHI

NIVAHI is an Indian lifestyle brand offering premium print-on-demand apparel and accessories.

All products are made to order after your purchase is confirmed.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.

3. Products

Because our products are made to order:

  • Colors may vary slightly due to screen settings.
  • Print placement may have minor variations.
  • Product measurements may vary within normal manufacturing tolerances.

These variations are not considered defects.

4. Pricing

All prices are displayed in Indian Rupees (INR).

Prices include applicable taxes where required.

NIVAHI reserves the right to update prices without prior notice.

5. Orders

Orders become final once payment is successfully completed.

We reserve the right to refuse or cancel any order in cases including:

  • Suspected fraud
  • Pricing errors
  • Product availability issues
  • Violation of these Terms

If an order is cancelled after payment, a full refund will be issued.

6. Order Modifications

Since products are manufactured specifically for each order:

  • Orders cannot be modified after production begins.
  • Cancellation requests are accepted only before production starts.

7. Shipping

Estimated delivery timelines shown on our website are estimates only.

Delays caused by:

  • Courier partners
  • Weather
  • Natural disasters
  • Government restrictions

are outside our control.

8. Returns & Refunds

Returns, replacements and refunds are governed by our Return & Refund Policy.

Please review that policy before placing your order.

9. Intellectual Property

All artwork, graphics, designs, logos, product images, website content and branding remain the property of NIVAHI.

They may not be copied, reproduced or used without written permission.

10. Acceptable Use

You agree not to:

  • Use our website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Interfere with the website's functionality.
  • Upload malicious software or harmful content.

11. Limitation of Liability

To the maximum extent permitted by law, NIVAHI shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential losses
  • Loss of profits
  • Loss of business opportunities

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

12. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect and use your information.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will always be available on our website with the updated effective date.

14. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts in Tamil Nadu, India.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

NIVAHI

Email: hello@nivahi.com

Phone: +91 9841449119

Address:

287/2 Kulathu Methu Street
Alathambadi (Post)
Tirukkuvalai Taluk
Nagapattinam District
Tamil Nadu – 610203
India